Employees are the backbone of any
retail business. Regardless of how much time you personally invest
into your retail business, there will be occasions when employees
must watch over the place. This is why it's important to choose
hard-working, dedicated and reliable workers; otherwise, you could be
placing your business at risk of failure. To learn more about
recruiting employees for a retail business, keep reading.
Tip #1 – Check Past Work History
When reviewing applicants for a
position in your retail store or business, you'll want to carefully
analyze their past work experience. Look to see not only where they
worked before, but also the length of time spent at the
establishment. Individuals who jump around from job to job probably
isn't the type of employee you want running your retail store.
Ideally, you should only hire
applicants who've worked in an environment similar to your specific
retail business. If your store sells apparel, for instance, then
you'll want to hire employees with a background in retail fashion and
apparel. They'll likely already have some knowledge and experience
with helping customers find and choose the right clothes.
Tip #2 – References
References are a must-have for any
retail business applicant. These should be non-relative people who
support the applicant. If there's a phone number attached to their
references (which their should be), call them up to see what they
say. Simply introduce yourself as a retail business owner who's
interested in hiring the applicant. Ask the referenced person about
the applicant's work ethics, background, etc.
If there are no references listed on
the application, skip it and move on to the next. When you place the
responsibility or running your retail business in the hands of
another, you need to make sure they are trustworthy. While having
references isn't a surefire way to ensure the applicant is
trustworthy, it's certainly a step in the right direction.
Tip #3 – Interview Questions
Interviewing applicants is arguably the
single most important step in hiring employees for your store. During
an interview, don't be afraid to ask questions that are somewhat
“outside of the box.” For instance, you could ask the applicant
how long they plan on staying with your company if they are
hired. Just remember to keep your interview questions professional
and legal. Avoid asking questions like “Are you married?” or “Do
you have children?”
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